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Welcome to SandalRush.com (“Website”), your premier destination for designer footwear including clogs, espadrilles, flats, pumps, sandals, and sneakers. These Terms and Conditions (“Terms”) govern your access to and use of our Website and services. By accessing or purchasing from SandalRush, you agree to be bound by these Terms.
1. Website Use and Intellectual Property
1.1 Acceptable Use
You agree to use our Website only for lawful purposes related to purchasing designer footwear. Prohibited activities include:
- Using automated systems to extract data
- Attempting to compromise site security
- Misrepresenting your identity in purchases
1.2 Intellectual Property
All content on this Website, including product designs, images, and text, is the property of SandalRush or our designer partners and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in describing our designer footwear collections (Sam Edelman, Golden Goose, Alexandre Birman, etc.), but cannot guarantee that colors and textures will match your screen exactly due to display variations.
2.2 Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.
3. Orders and Payments
3.1 Order Process
Your order constitutes an offer to purchase. We process orders within 1-2 business days and will notify you if we cannot fulfill your request.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method upon order confirmation.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices due to market conditions or errors, though we will honor the price at time of order confirmation.
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
4.2 Delivery Areas
We ship worldwide excluding certain Asian countries and remote areas. You are responsible for any customs duties or import taxes.
4.3 Delivery Issues
Report undelivered or damaged packages within 7 days of estimated delivery date to [email protected].
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery for unworn items in original condition with all tags and packaging. Non-returnable items include:
- Socks and shoe care products
- Customized/monogrammed items
- Final sale merchandise
5.2 Return Process
Email [email protected] with your order number and return details. We will provide an RMA number and prepaid label if eligible.
5.3 Refunds
Refunds are processed within 3-5 business days of receipt, issued to the original payment method. Original shipping fees are non-refundable.
6. Customer Responsibilities
As a valued SandalRush customer, you agree to:
- Provide accurate account and payment information
- Inspect deliveries promptly and report issues
- Follow care instructions for designer footwear
- Not resell purchased items as new if returned
7. Limitation of Liability
SandalRush shall not be liable for:
- Minor variations in product color or texture
- Delivery delays beyond our control
- Improper care of footwear after delivery
- Indirect or consequential damages
8. Privacy and Data Protection
Your personal information is protected under our Privacy Policy. We use data only to process orders and enhance your shopping experience.
9. Governing Law
These Terms are governed by Florida law. Any disputes shall be resolved in Miami-Dade County courts.
10. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance of the new Terms.
11. Contact Us
For questions about these Terms or our designer footwear:
SandalRush
784 Pleasant Hill Road
Miami, FL 33169
Email: [email protected]
